Disney+ Releases Official Statement On The Account Hacking

Disney Plus issued a statement on the reports of users’ accounts being hacked and sold on underground cybercrime forums.

While Disney Plus garnered over 10 million subscribers on its first day of launch, the streaming service also experienced issues upon its debut. In addition to widespread technical problems that prevented users from login in or accessing certain features, thousands of Disney Plus accounts were reportedly hacked and sold on underground cybercrime forums for less than the official subscription cost.

Now, Disney Plus has released a statement on the account hackings to Variety. In the statement, the company acknowledged certain users had their accounts hacked but argued the breach did not come from the Disney Plus systems:

“We have found no evidence of a security breach. […] We continuously audit our security systems and when we find an attempted suspicious login we proactively lock the associated user account and direct the user to select a new password.”

Disney Plus also noted that the issue of cybercriminals hacking usernames and passwords is not unique to the streaming service:

“Billions of usernames and passwords leaked from previous breaches at other companies, pre-dating the launch of Disney+, are being sold on the web.”

Disney Plus urged users to reach out to its customer support in they are among the “small percentage” affected by these hacks:

“We have seen a very small percentage of users in this situation and encourage any users who are having these kind of issues to reach out to our customer support so we can help them.”

Have you had any issues with Disney Plus so far? Let us know below!

Television projects being developed for Disney Plus include Marvel Studios’ The Falcon and the Winter Soldier, Loki, WandaVision, Hawkeye, What If?, and Lucasfilms’ Star Wars series’ The Mandalorian, a show centered on Diego Luna’s Cassian Andor, and an Obi-Wan Kenobi series starring Ewan McGregor. Features films include remakes of Lady and the Tramp, Home Alone, and Night at the Museum.

Disney Plus is now available in Canada, the Netherlands, and the United States.

Source: Variety